Retail Supervisor (Branch-in-Charge)

Barn & Potter; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

Barn & Potter in Singapore is seeking a Retail Sales Supervisor to lead the store team, drive sales targets, and ensure smooth daily operations.

You will train staff, manage inventory, maintain brand standards, and deliver excellent customer service to foster loyalty and a thriving store environment.

This role requires strong leadership, communication, and organizational skills, with a proven track record in retail supervision.

Qualifications

• Proven experience in retail sales or supervisory roles.
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Detail-oriented with good organizational skills.

Responsibilities

• Sales Management: Monitor daily sales activities, set goals, and track performance to drive revenue.
• Team Supervision: Train, mentor, and oversee the retail team to meet sales objectives and deliver service excellence.
• Customer Engagement: Handle escalated inquiries and provide resolutions to foster loyalty.
• Inventory Control: Manage stock levels and coordinate with logistics to ensure product availability.
• Store Operations: Maintain organization, cleanliness, and visual merchandising to align with brand guidelines.

Skills

Retail sales experience

Leadership

Customer service

Organizational skills

Job description

Job Summary:

The Retail Sales Supervisor leads and supports the retail team to achieve sales targets, deliver excellent customer service, and ensure smooth daily operations. This role focuses on training and motivating staff, managing store inventory, and upholding company standards to drive store performance.

Key Responsibilities:

• Sales Management: Monitor daily sales activities, set goals for team members, and track performance against targets to drive store revenue.
• Team Supervision: Train, mentor, and oversee the retail team, ensuring they deliver exceptional customer service and meet sales objectives.
• Customer Engagement: Handle escalated customer inquiries and provide resolutions, fostering a positive shopping experience and customer loyalty.
• Inventory Control: Manage stock levels, conduct regular inventory checks, and coordinate with the logistics team to ensure product availability.
• Store Operations: Maintain store organization, cleanliness, and visual merchandising according to brand guidelines to enhance the shopping environment.

Qualifications:

• Proven experience in retail sales or supervisory roles.
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Detail-oriented with good organizational skills.