Retail Assistant Manager

LONG XING PTE.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

LONG XING PTE. is seeking a Store Operations and Sales Associate to support day-to-day operations across multiple locations, ensuring efficiency and consistency. You will coordinate with inventory teams, manage stock levels, and maintain displays to uphold brand standards.

You will assist in driving sales, monitor performance, and participate in promotions while delivering exceptional customer service. You will help recruit and train staff, organize schedules, and foster teamwork and a positive

Qualifications

• 3-5 years of experience in retail operations or supervisory roles.
• Strong organizational and multitasking skills to manage multiple store locations.
• Proven ability to meet and exceed sales goals.
• Excellent communication and interpersonal skills for interacting with customers, teams, and stakeholders.
• Knowledge of retail trends and customer preferences.
• Multilingual proficiency is a bonus.

Responsibilities

• Assist in managing day-to-day operations of multiple retail locations to ensure efficiency and consistency.
• Coordinate with inventory and logistics teams to maintain stock levels and displays.
• Ensure locations adhere to company policies, procedures, and standards.
• Address and resolve operational challenges to ensure smooth store operations.
• Support in developing and implementing sales strategies to achieve targets.
• Monitor store performance and provide improvement suggestions.
• Assist in managing promotions and campaigns to drive revenue and engagement.
• Ensure consistent delivery of excellent customer service across locations.
• Assist in recruiting, training, and onboarding new retail staff.
• Coordinate team schedules, assign tasks, and lead team meetings.

Skills

Retail operations experience

Supervisory experience

Organizational skills

Multitasking

Communication skills

Interpersonal skills

MS Office

POS systems

Retail analytics

Multilingual proficiency

Tools

POS systems

Microsoft Excel

PowerPoint

Job description

Store Operations:

• Assist in managing day-to-day operations of multiple retail locations to ensure efficiency and consistency.
• Coordinate with inventory and logistics teams to maintain appropriate stock levels and product displays.
• Ensure that all retail locations adhere to company policies, procedures, and operational standards.
• Address and resolve operational challenges promptly to ensure smooth store operations.

Sales & Customer Experience :

• Support the Retail Manager in developing and implementing strategies to achieve sales targets.
• Monitor store performance and provide suggestions for improvement.
• Assist in managing promotional activities and campaigns to drive customer engagement and revenue.
• Ensure consistent delivery of excellent customer service across all locations.

Team Supervision & Development:

• Assist in recruiting, training, and onboarding new retail staff.
• Provide guidance and support to team members to enhance their performance.
• Coordinate team schedules, assign tasks, and ensure smooth workflow.
• Organize and lead team meetings to communicate updates and align with company goals.
• Foster a positive work environment to boost morale and encourage teamwork.

Compliance & Safety:

• Ensure all retail locations comply with workplace safety regulations and local laws.
• Conduct periodic checks to ensure proper implementation of health, safety, and hygiene practices.

Requirements:

• 3-5 years of experience in retail operations or supervisory roles.
• Strong organizational and multitasking skills to manage multiple store locations.
• Proven ability to meet and exceed sales goals.
• Excellent communication and interpersonal skills for interacting with customers, teams, and stakeholder
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• Analytical and problem-solving skills to address operational and team challenges.
• Knowledge of retail trends and customer preferences.
• Multilingual proficiency is a bonus.