Retail Supervisor (Luxury Fashion)

Quantum Leap Career Consultancy Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Quantum Leap Career Consultancy Pte Ltd is seeking a capable Retail Store Supervisor to lead a busy team and drive excellent customer service at our store in Singapore. You will oversee sales staff, cashiers, stockers, and scheduling while maintaining store standards and budgets.

You should have proven experience in retail supervision, strong leadership and communication skills, and proficiency with POS systems. The role requires flexibility to work evenings, weekends, and holidays.

Qualifications

• Proven experience as a supervisor or team leader in a retail environment.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Proficient in using point-of-sale (POS) systems and other retail software.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Team motivation

Tools

POS systems

Retail software

Job description

We are seeking a dedicated and experienced Retail Store Supervisor to lead our dynamic team. If you have a passion for retail, exceptional leadership skills, and a strong commitment to delivering excellent customer service, this opportunity is for you.

Responsibilities

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.

Requirements

• Proven experience as a supervisor or team leader in a retail environment.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Proficient in using point-of-sale (POS) systems and other retail software.
• Flexibility to work evenings, weekends, and holidays as required.

Join our team and contribute to the success of our retail store. We offer a competitive salary, opportunities for growth, and a positive work environment.