Retail Sales Admin Assistant (ID: 710146)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a customer-focused professional to assist walk-in customers with product knowledge and sales opportunities in Singapore. You will respond to inquiries via email, phone, and messaging apps, process orders, and prepare clear quotations to drive timely follow-ups.

The role emphasizes strong relationship building, collaboration with finance for payments, and delivering after-sales support to foster loyalty and repeat business.

Qualifications

• Completed O Levels or diploma in any field.
• 1–3 years of relevant experience in customer service or sales.
• Previous experience as a sales assistant is welcomed.

Responsibilities

• Assist and engage walk-in customers with exemplary service and product expertise.
• Respond promptly to customer inquiries through email, phone, and messaging apps.
• Process customer orders accurately and efficiently in accordance with received instructions.
• Prepare and present quotations to customers, ensuring clarity and professionalism, while following up on their status.
• Coordinate with finance to ensure timely collection of payments and follow up as necessary.
• Maintain strong customer relationships and identify opportunities to enhance sales volume.
• Provide after-sales support to ensure customer satisfaction and encourage long-term loyalty.

Skills

Customer service

Sales

Communication

Product knowledge

Quotation preparation

Education

O Levels

Diploma

Job description

Brief Summary:
Join a dynamic team committed to delivering exceptional service and product knowledge to our valued customers. This role offers the opportunity to build lasting relationships and drive sales through high-quality customer interactions.

Responsibilities:

• Assist and engage walk-in customers with exemplary service and product expertise.

• Respond promptly to customer inquiries through various communication channels, including email, phone, and messaging apps.

• Process customer orders accurately and efficiently in accordance with received instructions.

• Prepare and present quotations to customers, ensuring clarity and professionalism, while following up on their status.

• Coordinate with finance to ensure timely collection of payments and follow up as necessary.

• Maintain strong customer relationships and identify opportunities to enhance sales volume.

• Provide after-sales support to ensure customer satisfaction and encourage long-term loyalty.

Requirements:

• Completed O Levels or possess a Diploma in any field.

• 1 to 3 years of relevant experience in a customer service or sales role.

• Previous experience as a sales assistant is welcomed.