Customer Service Associate

Giordano Originals (S) Pte Ltd; Singapore; On-site; SGD 20,000 - 26,000; Full time

Job summary

Giordano Originals (S) Pte Ltd in Singapore is seeking a friendly Retail Assistant to deliver excellent customer service, assist shoppers, and keep the store welcoming and well presented.

You will handle cashier duties, participate in stock replenishment and visual merchandising, and contribute to a smooth, enjoyable shopping experience for customers, supported by a comprehensive training program.

Qualifications

• Minimum GCE 'N' / 'O' Levels or ITE qualification.
• No prior experience required; comprehensive training will be provided.
• Willing to work on 3 rotating shifts
• Able to work 5.5 days a week, including weekends and Public Holidays
• Outgoing, presentable, and customer service-oriented with a positive attitude.

Responsibilities

• Provide friendly and professional service to customers, ensuring a positive shopping experience.
• Upsell and cross-sell products to meet customer needs
• Maintain adequate stock levels by replenishing and organizing inventory regularly.
• Handle cashier duties and process customer transactions accurately and efficiently.
• Assist with store display changes and visual merchandising setup to maintain an attractive and well-presented store.
• Maintain the cleanliness and tidiness of the store, including general housekeeping duties.

Skills

Customer service

Communication

Sales skills

Education

GCE 'N'/ 'O' Levels or ITE qualification

Tools

Cashier system

Job description

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our retail team. As a Retail Assistant, you will play an important role in providing excellent customer service, assisting customers with their shopping needs, and creating a pleasant shopping experience.

Job Responsibilities:

• Provide friendly and professional service to customers, ensuring a positive shopping experience.
• Upsell and cross-sell products to meet customer needs
• Maintain adequate stock levels by replenishing and organizing inventory regularly.
• Handle cashier duties and process customer transactions accurately and efficiently.
• Assist with store display changes and visual merchandising setup to maintain an attractive and well-presented store.
• Maintain the cleanliness and tidiness of the store, including general housekeeping duties.

Job Requirements:

• Minimum GCE 'N' / 'O' Levels or ITE qualification.
• No prior experience required; comprehensive training will be provided.
• Willing to work on 3 rotating shifts
• Able to work 5.5 days a week, including weekends and Public Holidays
• Outgoing, presentable, and customer service-oriented with a positive attitude.

*Applicants with relevant experience will be considered for Senior Sales position *