Retail Operations Associate

ECHOMARKETINGSG PTE LTD; Singapore; On-site; SGD 36,000 - 52,000; Full time

Benefits offered by this job

Employee discount for store products

Support personal development programs

Job summary

ECHOMARKETING SG PTE.LTD (Daily&Co) in Singapore is seeking a Store Operations Coordinator to manage POS updates, reconcile daily sales, and ensure accurate cross‑channel product listings and inventory across online and offline channels.

You will train staff, conduct daily briefings, and develop in‑store promotions and displays aligned with seasonal themes to boost foot traffic and sales. Location: Marina Square; hours: 9:00–18:00, five days a week.

Qualifications

• Relevant experience in managing e-commerce platforms (Shopify) is preferred.
• Ability to manage, optimize, and maintain product listings and inventory across online and offline channels.

Responsibilities

• POS Setting: Regularly update the POS system to reflect new promotions, discounts, or product listings; reconcile daily sales reports with the POS system.
• Stock Management: Ensure timely restocking of promotional items.
• Staff Training: Train staff to understand the brand and products to engage customers effectively.
• Daily Briefings: Share important updates about promotions, new arrivals, or changes at shift start.
• Store Events: Develop and execute in-store promotions and displays to drive foot traffic and sales.

Skills

Interpersonal skills

Communication skills

Attention to detail

Cross-channel coordination

Tools

Shopify

POS systems

Microsoft Office

Inventory management software

Job description

Job Description

1. Company Overview

ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, the vegan brand Titad, and the cosmetics brand Mixsoon. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.

Location: Marina Square

Work Schedule:5 days/week, 9:00 AM – 6:00 PM

2. Responsibilities

POS Setting

• Regularly update the POS system to reflect new promotions, discounts, or product listings.
• Reconcile daily sales reports with the POS system

Stock Management

• Ensure timely restocking of promotional items

Staff Training

• Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.

Daily Briefings

• Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.

Store Events

• Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.
• Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

Job Requirements

• Relevant experience in managing e-commerce platforms (Shopify) is preferred.
• Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.
• Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.
• Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.
• Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.

Additional Notes

Benefits & Perks

• Employee discount for all store products
• Support personal development programs