RETAIL MANAGER

TANGLIN HALT KITCHEN PTE. LTD.; Singapore; Vor Ort; SGD 50.000 - 80.000; Vollzeit

Zusammenfassung

TANGLIN HALT KITCHEN PTE. LTD. seeks a Retail Manager to oversee daily store operations, drive sales, develop staff, and maintain brand standards while delivering an exceptional customer experience.

The role emphasizes team leadership, performance analysis, inventory control, and compliant, safe store practices in a fast-paced retail environment. You will mentor associates and ensure profitability through effective merchandising and service excellence.

Qualifikationen

• Strong leadership, coaching, and conflict-resolution abilities.
• Good financial and numerical acumen (budgeting, P&L, sales tracking).
• Proficiency in POS systems and Microsoft Office (Word, Excel).

Aufgaben

• Sales & Performance: Drive store sales targets, analyze performance reports (P&L, KPIs, traffic), and execute growth strategies.
• Team Management: Recruit, hire, train, schedule, and mentor store associates to foster a team-first, high-performing culture.
• Customer Service: Lead by example on the sales floor, handle escalated customer inquiries and complaints, and ensure high satisfaction.
• Inventory & Operations: Manage stock levels, oversee shipping/receiving, conduct stock audits, and minimize shrinkage or waste.
• Visual Merchandising: Maintain clean, organized, and brand-compliant store displays and promotional setups.
• Compliance & Safety: Enforce company policies, labor laws, cash-handling controls, and health and safety regulations.]
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Kenntnisse

Leadership

Conflict resolution

Financial acumen

Sales tracking

P&L

Tools

POS systems

Microsoft Office

Jobbeschreibung

Retail Manager Job Description

Job Summary

We are seeking a motivated, results-driven Retail Manager to oversee the daily operations of our store. You will be responsible for maximizing sales profitability, managing and developing staff, maintaining visual merchandising standards, and delivering an exceptional customer experience.

Key Responsibilities

• Sales & Performance: Drive store sales targets, analyze performance reports (P&L, KPIs, traffic), and execute growth strategies.
• Team Management: Recruit, hire, train, schedule, and mentor store associates to foster a team-first, high-performing culture.
• Customer Service: Lead by example on the sales floor, handle escalated customer inquiries and complaints, and ensure high satisfaction.
• Inventory & Operations: Manage stock levels, oversee shipping/receiving, conduct stock audits, and minimize shrinkage or waste.
• Visual Merchandising: Maintain clean, organized, and brand-compliant store displays and promotional setups.
• Compliance & Safety: Enforce company policies, labor laws, cash-handling controls, and health and safety regulations.

Skills:

• Strong leadership, coaching, and conflict-resolution abilities.
• Good financial and numerical acumen (budgeting, P&L, sales tracking).
• Proficiency in POS systems and Microsoft Office (Word, Excel).