RETAIL ASSISTANT MANAGER

TANGLIN HALT KITCHEN PTE. LTD.; Singapore; Vor Ort; SGD 42.000 - 66.000; Vollzeit

Zusammenfassung

TANGLIN HALT KITCHEN PTE. LTD. is seeking a Retail Assistant Manager to support the Store Manager in daily operations and staff supervision on the sales floor.

You will oversee opening/closing, manage the team, and handle customer inquiries while driving sales performance and ensuring compliance with policies and standards.

Qualifikationen

• Strong leadership and team-motivation abilities.
• Clear verbal and written communication skills.
• Familiarity with retail software and POS systems.

Aufgaben

• Oversee daily opening and closing procedures, and run the store in the Store Manager's absence.
• Supervise retail associates, adjust shift schedules, and assist with hiring, onboarding, and performance reviews.
• Handle escalated customer inquiries and service recovery to ensure a positive shopping experience.
• Track monthly sales targets, monitor KPIs, and motivate the team to meet or exceed goals.
• Maintain visual merchandising standards, manage stock replenishment, monitor inventory movement, and assist with loss prevention.
• Ensure adherence to company policies, safety protocols, cash-handling rules, and local regulations.

Kenntnisse

Leadership

Communication

POS systems

Inventory tools

Tools

POS systems

Inventory software

Jobbeschreibung

RETAIL ASSISTANT MANAGER

Retail Assistant Manager supports the Store Manager in daily operations, staff supervision, and customer service, acting as the second-in-command on the sales floor.

Core Responsibilities

• Operations & Leadership: Oversee daily opening and closing procedures, manage the sales floor, and step in to run the store in the Store Manager's absence.
• Team Management: Supervise retail associates, adjust shift schedules for optimal efficiency, and assist with hiring, onboarding, training, and performance reviews.
• Customer Service: Handle escalated customer inquiries, complaints, and service recovery to ensure a positive shopping experience.
• Sales & Performance: Track monthly sales targets, monitor Key Performance Indicators (KPIs), and motivate the team to meet or exceed goals.
• Inventory & Merchandising: Maintain visual merchandising standards, handle stock replenishment, monitor inventory movement, and assist with loss prevention.
• Policy Compliance: Ensure adherence to company policies, safety protocols, cash-handling rules, and local regulations

Skills:

• Strong leadership and team-motivation abilities
• Clear verbal and written communication skills
• Basic competence in retail software, point-of-sale (POS) systems, and inventory tools
• Flexibility to work retail hours, including weekends, holidays, and evenings [1, 2, 3, 4, 5]