Retail Experience Intern (Jan - Jun'27)

Cartier; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

Cartier in Singapore seeks a client services role focused on supporting high-end sales and VIP experiences. You will arrange VIP bookings for boutiques and high-jewellery events, ensuring impeccable guest care and seamless service.

In-boutique client relationship work includes handling CRM gifts, assisting with boutique activations, and following up on clienteling occasions such as birthdays and anniversaries. You will also provide back-office support and prepare meetings and reports.

Responsibilities

• Arrange VIP bookings for boutique or high-j jewellery events (restaurants, client treatment etc)
• Handle CRM gifts (ordering, delivery, registration, and feedback)
• Assist with boutique activations
• Follow up with the team on clienteling occasions (birthdays, anniversary and etc)
• Assist with in-boutique quick service execution and registration
• Provide admin support for boutique management
• Prepare meetings and reports
• Place non-sellable orders
• Support monthly claims process
• Share updates on new improvements with the boutique team
• Communicate best practices to the corporate office
• Assist the team with welcoming, drinks and gift wrapping during peak periods

Job description

Support High-End Sales & VIP Experiences

• Arrange VIP bookings for boutique or high-jewellery events (restaurants, client treatment etc)

In-Boutique Client Relationship Support

• Handle CRM gifts (ordering, delivery, registration, and feedback)
• Assist with boutique activations
• Follow up with the team on clienteling occasions (birthdays, anniversary and etc)

Registration of Quick Services & Back-Office Support

• Assist with in-boutique quick service execution and registration
• Provide admin support for boutique management
• Prepare meetings and reports
• Place non-sellable orders
• Support monthly claims process

Continuous Improvement & Best Practices

• Share updates on new improvements with the boutique team
• Communicate best practices to the corporate office

Boutique Support

• Assist the team with welcoming, drinks and gift wrapping during peak periods