Retail Experience Intern (Jan - Jun'27)

Richemont Luxury; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Richemont, a world leader in luxury, invites a proactive Boutique Support specialist to join our Singapore team. You will help deliver high-end sales experiences by coordinating VIP bookings, private viewings, and boutique activations, while ensuring flawless client service.

You will support CRM gifts, clienteling reports, in-boutique quick service, admin tasks, and monthly claims, contributing to smooth operations and best practices shared with the corporate office.

Qualifications

• Experience supporting luxury boutique operations and clienteling.
• Ability to prepare meetings and reports.
• Assist with monthly claims and admin tasks.
• Support boutique activations and events.

Responsibilities

• Arrange VIP bookings and client events.
• Assist with in-boutique quick service and registration.
• Provide back-office support and reporting.
• Share best practices with corporate office.
• Welcome guests and assist peak periods.

Skills

Clienteling

Event coordination

Administrative support

Tools

CRM software

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

Support High-End Sales & VIP Experiences

• Arrange VIP bookings for boutique or high-jewellery events (restaurants, client treatment etc)
• Assist with private viewing preparations
• Update and follow up on high-end systems, clienteling apps, and reports

In-Boutique Client Relationship Support

• Handle CRM gifts (ordering, delivery, registration, and feedback)
• Assist with boutique activations
• Follow up with the team on clienteling occasions (birthdays, anniversary and etc)

Registration of Quick Services & Back-Office Support

• Assist with in-boutique quick service execution and registration
• Provide admin support for boutique management
• Prepare meetings and reports
• Place non-sellable orders
• Support monthly claims process

Continuous Improvement & Best Practices

• Share updates on new improvements with the boutique team
• Communicate best practices to the corporate office

Boutique Support

• Assist the team with welcoming, drinks and gift wrapping during peak periods

#Richemont #WeCraftTheFuture