Retail Experience Intern (Jan - Jun'27)

Richemont Iberia SL; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Richemont Iberia SL in Singapore is seeking a boutique operations assistant to coordinate VIP bookings for high-jewellery events, assist with private viewing preparations, and streamline clienteling reports and apps.

You will handle CRM gifts, support boutique activations, assist with quick service, admin tasks, meeting preparation, and ensure smooth operations during peak periods with a focus on best practices and continuous improvement.

Responsibilities

• Arrange VIP bookings for boutique or high-jewellery events (restaurants, client treatment etc)
• Assist with private viewing preparations
• Update and follow up on high-end systems, clienteling apps, and reports
• Handle CRM gifts (ordering, delivery, registration, and feedback)
• Assist with boutique activations
• Follow up with the team on clienteling occasions (birthdays, anniversary and etc)
• Assist with in-boutique quick service execution and registration
• Provide admin support for boutique management
• Prepare meetings and reports
• Place non-sellable orders
• Support monthly claims process
• Share updates on new improvements with the boutique team
• Communicate best practices to the corporate office
• Assist the team with welcoming, drinks and gift wrapping during peak periods

Job description

Support High-End Sales & VIP Experiences

• Arrange VIP bookings for boutique or high-jewellery events (restaurants, client treatment etc)
• Assist with private viewing preparations
• Update and follow up on high-end systems, clienteling apps, and reports

In-Boutique Client Relationship Support

• Handle CRM gifts (ordering, delivery, registration, and feedback)
• Assist with boutique activations
• Follow up with the team on clienteling occasions (birthdays, anniversary and etc)

Registration of Quick Services & Back-Office Support

• Assist with in-boutique quick service execution and registration
• Provide admin support for boutique management
• Prepare meetings and reports
• Place non-sellable orders
• Support monthly claims process

Continuous Improvement & Best Practices

• Share updates on new improvements with the boutique team
• Communicate best practices to the corporate office

Boutique Support

• Assist the team with welcoming, drinks and gift wrapping during peak periods