Retail Customer Experience Officer

Skinlab The Medical Spa Pte Ltd; Singapore; On-site; SGD 28,000 - 40,000; Full time

Benefits offered by this job

Career Progression

Fun and inclusive working environment

Outpatient Medical & Dental Benefits +

Health Screening

Staff Discounts

Birthday leave

Complimentary facial treatment

Job summary

Skinlab The Medical Spa Pte Ltd in Singapore is seeking a receptionist to welcome customers, handle bookings, and answer inquiries. The role requires at least 1 year of relevant experience and ability to communicate with English and Mandarin-speaking clients.

Join a team that emphasizes a positive, inclusive work environment and provides staff benefits including health screenings and complimentary facial treatments.

Qualifications

• At least 1 year of relevant experience.
• Strong language proficiency to correspond with English and Mandarin speaking clients.

Responsibilities

• Welcoming and attending to customers with a positive and friendly attitude.
• Managing the appointment booking and room reservations.
• Answering phone calls and attend customer inquiries.

Skills

Customer service

Communication

Bilingual (English/Mandarin)

Job description

Job Responsibilities:

• Welcoming and attending to customers with a positive and friendly attitude.
• Managing the appointment booking and room reservations.
• Answering phone calls and attend customer inquiries.

Job Requirements:

• At least 1 year of relevant experience.
• Strong language proficiency to correspond with English and Mandarin speaking clients.

Staff Benefits:

• Career Progression
• Fun and inclusive working environment
• Outpatient Medical & Dental Benefits + Health Screening
• Staff Discounts
• Birthday leave
• Complimentary facial treatment