Retail Associate

TYSON JAY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Tyson Jay Management Pte Ltd is seeking a customer-focused retail professional to welcome shoppers, understand needs, and recommend suitable products. You will deliver clear product presentations, explain features, and work toward personal sales targets while supporting stock and store presentation.

The role requires strong customer service, comfort with POS transactions, and flexibility to work rotating shifts, including weekends and public holidays.

Qualifications

• Retail sales experience is preferred, 2–3 years.
• Strong customer-service mindset with the confidence to engage customers and work towards sales targets.
• Able to work rotating retail shifts, including weekends and public holidays.

Responsibilities

• Welcome customers, understand their needs and recommend suitable products.
• Deliver engaging product presentations and explain product features and benefits clearly.
• Work towards individual sales targets and contribute to overall store performance.
• Build strong product knowledge and stay informed about relevant retail and market trends.
• Process transactions accurately using the store's POS system.
• Support stock replenishment, inventory organisation and loss-prevention practices.
• Maintain attractive, clean and well-organised product displays and overall store presentation.
• Handle customer enquiries professionally and support store promotions, events and other customer-engagement activities.

Skills

Customer service

Sales targets

Communication

Product knowledge

Tools

POS system

Job description

Responsibilities

• Welcome customers, understand their needs and recommend suitable products.
• Deliver engaging product presentations and explain product features and benefits clearly.
• Work towards individual sales targets and contribute to overall store performance.
• Build strong product knowledge and stay informed about relevant retail and market trends.
• Process transactions accurately using the store's POS system.
• Support stock replenishment, inventory organisation and loss-prevention practices.
• Maintain attractive, clean and well-organised product displays and overall store presentation.
• Handle customer enquiries professionally and support store promotions, events and other customer-engagement activities.

Requirements

• Retail sales experience is preferred, ideally around 2 to 3 years. Fashion, jewellery, beauty or other customer-facing retail backgrounds are particularly relevant.
• Strong customer-service mindset with the confidence to engage customers and work towards sales targets.
• Comfortable supporting store operations such as POS transactions, stock handling and visual presentation.
• Able to work rotating retail shifts, including weekends and public holidays.

Tyson Jay Management Pte Ltd | EA Licence No. 24C2479