head waiter

pacquelin pte. ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary based on experience

Staff meals and discounts

Health insurance and other benefits

Career advancement and training

Dynamic and supportive environment

Job summary

Pacquelin Pte. Ltd. in Singapore is seeking a passionate Head Waiter to lead our front-of-house and ensure an outstanding dining experience for every guest.

You will supervise floor operations, greet guests, take and deliver orders, maintain cleanliness, manage reservations, and work with the restaurant manager to uphold health and service standards. Fluent English required; additional languages a plus.

Qualifications

• Proven experience as a Head Waiter.
• Exceptional customer service skills with a passion for hospitality.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of food and beverage offerings, with the ability to make recommendations.
• Flexibility to work evenings, weekends, and holidays as required.
• Fluent in English (additional languages are a plus).

Responsibilities

• Supervise daily restaurant floor operations.
• Greet and seat guests warmly.
• Take and deliver customer orders accurately.
• Address guest concerns promptly.
• Ensure dining area cleanliness and organization.
• Monitor stock levels of restaurant supplies.
• Assist in menu presentation and recommendations.
• Manage reservations and bookings.
• Collaborate with the restaurant manager to ensure smooth operations.
• Uphold health and safety standards at all times.

Skills

Head Waiter experience

Customer service

Communication

Attention to detail

Work under pressure

Food & beverage knowledge

Flexible schedule

English fluency

Job description

About Us:

We are a prestigious restaurant located in the heart of Singapore, offering a unique dining experience with exceptional service and a world-class menu. We are looking for a passionate and experienced Head Waiter to join our team and provide an outstanding level of service to our guests.

Job Description:

As the Head Waiter, you will lead the front-of-house, ensuring that guests receive the best possible dining experience. You will be responsible for daily operations of the restaurant floor, ensuring that service is efficient, professional, and in line with our high standards.

Key Responsibilities:

• Supervise and coordinate the daily operations of the restaurant floor.
• Greet and seat guests, ensuring they feel welcome and comfortable.
• Take and deliver customer orders efficiently and accurately.
• Ensure guests' needs are met and resolve any concerns or complaints promptly.
• Ensure the cleanliness and organization of the dining area.
• Monitor and maintain stock levels of restaurant supplies.
• Assist in menu presentation, providing guests with information and recommendations.
• Manage customer bookings and reservations.
• Work closely with the restaurant manager to ensure smooth operations.
• Ensure that the restaurant meets health and safety standards at all times.

Qualifications:

• Proven experience as a Head Waiter
• Exceptional customer service skills with a passion for hospitality.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of food and beverage offerings, with the ability to make recommendations.
• Flexibility to work evenings, weekends, and holidays as required.
• Fluent in English (additional languages are a plus).

Benefits:

• Competitive salary based on experience.
• Opportunities for career advancement and training.
• Staff meals and discounts.
• Health insurance and other benefits.
• A dynamic and supportive working environment in one of Singapore's top restaurants.