Restaurant Supervisor (Shisen Hanten)

OUE Restaurants Pte Ltd

Singapore

On-site

SGD 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Annual Leave

Performance Bonus

Medical Insurance

Staff Discounts

Professional Growth Opportunities

Job summary

A leading restaurant group in Singapore is seeking a Supervisor to oversee daily operations and ensure exceptional service standards. You will be responsible for managing reservations, welcoming guests, and ensuring compliance with health and safety regulations. The ideal candidate is service-oriented, detail-oriented, and able to work in a fast-paced environment. This role offers opportunities for professional growth and includes benefits such as paid medical leave and staff discounts.

Qualifications

Hardworking and self-motivated.
Able to work well under pressure in a fast-paced environment.
Great attention to detail and creativity.

Responsibilities

Manage reservations and host guests at the restaurant.
Ensure compliance with health, safety, and food hygiene legislation.
Gather feedback from guests about their experiences.

Skills

Service-oriented

Attention to detail

Ability to work under pressure

Team player

Communication

Job description

With the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

The ideal Supervisor to play a pivotal role in ensuring the smooth daily operations of our establishment. As a key member of our team, you will collaborate with Restaurant Managers to lead a team of service staffs to uphold exceptional service and food standards. Your commitment in providing courteous and efficient service will contribute to our guests’ memorable experiences.

Responsibilities

Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity.
Be well equipped with the products and services the restaurant provides to assist and address guest queries.
Welcome guests to the restaurant and escort them to their private room, counter, or table seats.
Assist guests with their baggage whenever possible.
Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc.
General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests.
Gather feedback from guests about their experiences.
Responsible for the compliance of all health, safety, and food hygiene legislation.
Be service-oriented, uphold quality, sincere, intimate customer relations service.
Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming.
Any other duties as assigned by Management.

About OUE Restaurants (www.ouerestaurants.com)

The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual.

Brand Philosophy

To conceptualise and operate a wide spectrum of dining and lifestyle concepts that are aimed at creating genuine and exceptional dining experiences guests love.

We strive to establish spaces for guests to create new memories, traditions and desires.