Restaurant Service Captain: Lead Team & Guest Experience

STARCHEFS PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

STARCHEFS PTE. LTD. in Singapore is seeking a Restaurant Captain to lead service staff, ensure high-quality guest experiences, and coordinate restaurant operations. The role requires supervising a team, maintaining standards, and managing busy periods including weekends and public holidays.

You will work closely with the Restaurant Manager to ensure smooth day-to-day service, accurate order delivery, and a clean, presentable dining area while upholding hygiene and safety requirements.

Qualifications

• Previous experience in restaurant service or supervisory roles preferred.
• Good communication, leadership, and customer service skills.
• Ability to supervise a team and work under pressure during peak hours.
• Responsible, organised, and customer-oriented.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Team Supervision: supervise and coordinate wait staff; assign duties; train new staff.
• Customer Service: welcome guests; handle enquiries, feedback, and complaints; ensure satisfaction.
• Restaurant Operations: oversee table arrangements, reservations, food orders, and service flow; coordinate with kitchen.
• Food and Beverage Service: ensure standards, check presentation and portions; assist during busy periods.
• Hygiene and Safety: maintain cleanliness and comply with safety requirements.
• Stock and Cash Handling: monitor supplies; assist with billing and cash handling; report issues.
• Other Duties: ensure policy compliance; assist manager with scheduling and daily operations.

Skills

Team leadership

Customer service

Communication

Shift supervision

Job description

STARCHEFS PTE. LTD. in Singapore is seeking a Restaurant Captain to lead service staff, ensure high-quality guest experiences, and coordinate restaurant operations. The role requires supervising a team, maintaining standards, and managing busy periods including weekends and public holidays.

You will work closely with the Restaurant Manager to ensure smooth day-to-day service, accurate order delivery, and a clean, presentable dining area while upholding hygiene and safety requirements.