Service Captain: Elevate Guest Experience & Leadership

OUE Restaurants Pte. Ltd.; Singapore; On-site; SGD 27,900 - 39,060; Full time

Benefits offered by this job

Annual Leave

Family Care Leave

Paid Medical Leave

Performance Bonus

Group Medical Insurance

Professional Growth & Development

Staff Meals Provided

Job summary

OUE Restaurants Pte. Ltd. is seeking a Service Captain in Singapore. This role is crucial for delivering high-quality service and ensuring guest satisfaction through effective communication and teamwork. Responsibilities include managing service stations, addressing guest needs, and maintaining hygiene standards. Candidates should have at least one year of experience in a similar role, be flexible with working hours, and possess a strong commitment to professional growth. Competitive benefits include annual leave, medical insurance, and education assistance.

Qualifications

• 1 year of experience in a similar role, preferably in a celebrity-chef restaurant.
• A motivated and committed attitude, with enthusiasm for learning.
• Flexibility to adapt to changing needs and work rotating shifts.

Responsibilities

• Deliver prompt and courteous service while managing assigned service stations.
• Monitor guest experiences and proactively address service needs.
• Maintain cleanliness and order in the dining area.

Skills

Customer service

Menu knowledge

Beverage knowledge

Teamwork

Adaptability

Job description

OUE Restaurants Pte. Ltd. is seeking a Service Captain in Singapore. This role is crucial for delivering high-quality service and ensuring guest satisfaction through effective communication and teamwork. Responsibilities include managing service stations, addressing guest needs, and maintaining hygiene standards. Candidates should have at least one year of experience in a similar role, be flexible with working hours, and possess a strong commitment to professional growth. Competitive benefits include annual leave, medical insurance, and education assistance.