Restaurant Ops Leader: Drive Sales & Guest Experience

XIN YAN F&B PTE. LTD.; Singapore; On-site; SGD 90,000 - 125,000; Full time

Benefits offered by this job

Incentives

Performance bonuses

Job summary

XIN YAN F&B PTE. LTD. in Singapore is seeking an experienced General Manager to oversee the restaurant’s daily operations, lead the team, and drive exceptional service and performance.

You will manage sales, staff development, and overall operational excellence to deliver strong results. The role offers incentives and performance-based bonuses, with a focus on maintaining high service standards and delivering consistent profitability.

Qualifications

• Minimum a university degree.
• At least 6 years of management experience in the restaurant or F&B industry.
• Proven track record in leading teams and improving sales performance.
• Strong organizational and problem-solving skills under pressure.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversee and manage the restaurant's daily operations to ensure smooth and efficient service.
• Lead, motivate, and train the team to maintain high standards of service, cleanliness, and customer satisfaction.
• Monitor and analyze sales performance, implement strategies to achieve and exceed sales targets.
• Address customer feedback professionally and resolve issues promptly.
• Maintain strong communication between kitchen, service, and management teams.
• Prepare regular reports on sales, expenses, and staff performance for senior management.

Skills

Leadership

Business acumen

Hospitality

Customer service

Education

University degree

Tools

POS systems

Restaurant management software

Job description

XIN YAN F&B PTE. LTD. in Singapore is seeking an experienced General Manager to oversee the restaurant’s daily operations, lead the team, and drive exceptional service and performance.

You will manage sales, staff development, and overall operational excellence to deliver strong results. The role offers incentives and performance-based bonuses, with a focus on maintaining high service standards and delivering consistent profitability.