Restaurant Operations Leader: P&L, Talent & Guest

MJ FNB PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

MJ FNB PTE. LTD. in Singapore seeks a capable general manager to lead financial performance, HR, compliance, and brand strategy for the operation. You will drive sales, optimize costs, direct recruitment, and shape culture to deliver superior guest experiences.

Responsibilities include P&L ownership, budgeting, vendor management, and ensuring regulatory compliance while collaborating with marketing and operations teams to elevate the outlet's reputation.

Responsibilities

• Sales Maximization: develop strategies to increase table turnover, average check size, and repeat customers.
• Cost Controls: monitor COGS and optimize labour costs against revenue fluctuations.
• Budgeting & Reporting: review daily/weekly/monthly P&L statements for owners or HQ.
• Recruitment: interview, hire, and onboard service crew, baristas, supervisors, and kitchen staff.
• Retention & Culture: foster a positive work environment to reduce turnover and handle grievances.
• Succession Planning: identify high-potential supervisors and coach them for leadership roles.
• Regulatory Compliance: ensure adherence to licensing, health standards, and liquor regulations.
• Vendor & Contract Management: negotiate contracts with food suppliers, waste management, and maintenance contractors.
• Facility Maintenance: coordinate repairs for HVAC, exhaust hoods, walk-in chillers, and other equipment.
• Marketing Collaboration: implement local store marketing and seasonal menu changes with marketing teams.
• Reputation Management: monitor and respond to online reviews and resolve escalations.

Job description

MJ FNB PTE. LTD. in Singapore seeks a capable general manager to lead financial performance, HR, compliance, and brand strategy for the operation. You will drive sales, optimize costs, direct recruitment, and shape culture to deliver superior guest experiences.

Responsibilities include P&L ownership, budgeting, vendor management, and ensuring regulatory compliance while collaborating with marketing and operations teams to elevate the outlet's reputation.