Restaurant Operations Leader: Service, Growth & Excellence

rakki foodie pte. ltd.; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

rakki foodie pte. ltd. in Singapore is seeking a Restaurant Manager to lead daily operations, ensuring top service, food quality and adherence to food safety standards. You will drive business performance through team leadership, cost control, supplier management, and continuous improvements.

Join a passionate F&B group focused on exceptional guest experiences, staff development, and robust ops performance across service, kitchen, and procurement functions.

Formación

• Diploma or Degree in Hospitality Management, Business Administration, Food & Beverage Management, or a related discipline.
• Minimum 5 years of relevant restaurant operations experience, with at least 2 years in a managerial or supervisory role.
• Experience managing high-volume restaurant operations is highly preferred.
• Strong leadership and people management skills.
• Excellent customer service, communication, and interpersonal skills.
• Strong problem-solving, decision-making, and conflict resolution abilities.
• Knowledge of food safety, workplace safety, and hygiene regulations.
• Experience in supplier management, procurement, inventory control, and cost optimisation will be an advantage.
• Proficient in Microsoft Office applications and POS systems.
• Able to work on rotating shifts, weekends, and public holidays.
• Possess a valid Food Safety & Hygiene certification.

Responsabilidades

• Oversee the day-to-day operations of the restaurant to ensure smooth and efficient service.
• Coordinate front-of-house and back-of-house teams for seamless service delivery.
• Conduct opening and closing procedures in line with SOPs.
• Monitor service standards, food quality, cleanliness and dining experience.
• Ensure compliance with food safety, workplace safety and hygiene regulations.
• Review workflows and SOPs to improve productivity and customer satisfaction.
• Resolve operational issues and customer complaints promptly and professionally.
• Lead, supervise, and coach service crew and supervisory staff.
• Prepare staff schedules and optimise manpower deployment.

Conocimientos

Leadership

Customer service

Communication

Problem solving

POS systems

Microsoft Office

Educación

Diploma/Degree in Hospitality or related

Herramientas

POS systems

Microsoft Office

Descripción del empleo

rakki foodie pte. ltd. in Singapore is seeking a Restaurant Manager to lead daily operations, ensuring top service, food quality and adherence to food safety standards. You will drive business performance through team leadership, cost control, supplier management, and continuous improvements.

Join a passionate F&B group focused on exceptional guest experiences, staff development, and robust ops performance across service, kitchen, and procurement functions.