Restaurant Ops & Service Lead

SOSPIRI PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

SOSPIRI PTE. LTD. in Singapore is seeking a Restaurant Manager to assist in all aspects of restaurant operations and deliver outstanding guest experiences.

You will lead the front-of-house team, manage staff scheduling, recruitment, onboarding, and performance reviews, while ensuring food quality, cleanliness, safety, and revenue growth through upselling and process improvements. You will prepare operational reports and support business targets in a dynamic hospitality environment.

Responsibilities

• Assist the Restaurant Manager in managing all aspects of restaurant operations.
• Lead, motivate, and develop the front-of-house team to achieve service excellence.
• Ensure high standards of food quality, service, cleanliness, and guest satisfaction.
• Manage staff scheduling, recruitment, onboarding, and performance reviews.
• Monitor operational costs, inventory, and labour productivity.
• Resolve customer feedback and implement effective service recovery.
• Ensure compliance with food safety, workplace safety, and company policies.
• Support revenue growth through upselling initiatives and operational improvements.
• Prepare operational reports and assist in achieving business targets.
• Perform any other duties assigned by the Restaurant Manager or management.

Job description

SOSPIRI PTE. LTD. in Singapore is seeking a Restaurant Manager to assist in all aspects of restaurant operations and deliver outstanding guest experiences.

You will lead the front-of-house team, manage staff scheduling, recruitment, onboarding, and performance reviews, while ensuring food quality, cleanliness, safety, and revenue growth through upselling and process improvements. You will prepare operational reports and support business targets in a dynamic hospitality environment.