Restaurant Operations Lead — Co‑Manage & Elevate Service

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 33,000 - 42,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking an Assistant Restaurant Manager to co-manage daily operations across Islandwide outlets.

You will work closely with the Restaurant Manager to ensure smooth service, guest satisfaction, and consistent quality in a fast-food environment. You will supervise front- and back-of-house tasks, train and motivate crew, manage staffing, payroll, and reporting using MS Office, and uphold SOPs.

Qualifications

• Diploma/Degree in Food & Beverage Management and/or Hospitality from a recognized hospitality/tertiary institution.
• 5 to 8 years of experiences in co-managing a fast-food restaurant.
• Valuable experience in quality control systems, training or similar.
• Ability to prepare reports using MS Office.

Responsibilities

• Co-manage the daily operation of the restaurant with the Restaurant Manager.
• Take full ownership and responsibility of the restaurant in the absent of the Restaurant Manager and ensure smooth service flow with the team.
• Oversee all front- and back-of-house duties in restaurant.
• Familiar the whole floor operation by carrying out the different role of every floor position such as hosting, serving, cashiering etc.
• Provide a high quality of service and deliver excellent dining experience to all customers.
• Enhance the leadership and performance excellence of the crew members through training, motivating, assessing, and being a role model for all crew members to provide customers with high quality of service.
• Respond to comments and feedback professionally from customers and crew members.
• Ensure respective work section follows the SOP manual and execute accordingly.
• Ensure sufficient stock and ingredients for daily operation.
• Track daily sales and labour costs, and perform food audits within restaurant.
• Responsible in maintaining the housekeeping standards by ensuring the safety, cleanliness, hygiene in the restaurant.
• Good knowledge on menu, able to explain clearly to crew members during training.
• Responsible for workforce arrangement, payroll, recruitment and training.
• Responsible for administrative recording of staff attendance, leave, etc.
• Other ad-hoc duties as deem necessary to perform and assigned by the Management.

Skills

Experience: 5-8 years

Leadership

Staff training

Customer service

Restaurant operations

Payroll

Education

Diploma/Degree in Food & Beverage Management or Hospitality

Tools

MS Office

Job description

The Supreme HR Advisory Pte. Ltd. is seeking an Assistant Restaurant Manager to co-manage daily operations across Islandwide outlets.

You will work closely with the Restaurant Manager to ensure smooth service, guest satisfaction, and consistent quality in a fast-food environment. You will supervise front- and back-of-house tasks, train and motivate crew, manage staffing, payroll, and reporting using MS Office, and uphold SOPs.