Restaurant Manager | Somma

somma restaurant pte. ltd.; Singapore; On-site; SGD 100,000 - 134,000; Full time

Benefits offered by this job

Dining discounts

Medical coverage

Insurance coverage

Long-service sabbaticals

Job summary

Somma restaurant pte. ltd., part of The Lo and Behold Group, is seeking a General Manager to shape daily operations and guest experiences across its venues. You will lead staff, design service protocols, and partner with Marketing on promotions to boost sales and guest satisfaction.

The role emphasizes hands-on leadership, SOP development, and proactive management of safety, quality, and regulatory compliance to ensure consistently outstanding service.

Qualifications

• Hospitality/F&B supervisory experience with at least 2 years.
• Meticulous and well-organised.
• Strong communication and service quality mindset.
• Passionate about delivering high service standards.

Responsibilities

• Oversee daily operations and achieve targets.
• Manage staff, schedules, and duties.
• Develop and implement SOPs for service and food preparation.
• Oversee venue equipment and facilities management / maintenance.
• Conduct regular inspections on cleanliness and maintenance; take corrective action.
• Ensure compliance with licensing, safety and food safety norms.
• Plan and manage activities with Marketing on promotions and events.
• Review sales mix, inventory and performance data to drive improvements.
• Analyse POS reports and sales trends; implement cost controls.
• Conceptualise staff development plans and training strategies.
• Staffing: interview, hire and train new employees; set expectations.
• Lead the team to meet goals and uphold company policies.

Skills

Staff management

General operations

Service quality

Communication skills

Attention to detail

Leadership

Tools

POS reports

Job description

Somma is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a \"Great Place To Work\" (2022-2026) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

General Management

Oversee operations

• Develop and execute plans to achieve daily and monthly targets
• Manage staff, oversee work schedules and assign specific duties
• Create and improve standard operating procedures for service and product preparation
• Oversee venue equipment and facilities management / maintenance
• Conducts regular inspections on the general cleanliness and maintenance of venues and take corrective action as and when necessary
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public / employee safety and food safety
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc
• Review and analyse sales mix, inventory, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

Human Resource & Financial Management

• Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
• Conceptualise staff development plans according to the needs of the business
• Determine staffing requirements, interview, hire and train new employees, or oversee those personnel processes
• Setting direction and expectations for the team to achieve team goals
• Implement training strategies for the venue
• Fully understand, and ensure procedural compliance with the Company’s policies

Requirements:

• Well-versed in hospitality operations with minimally 2 years of Hospitality/F&B experience in a supervisory role
• Meticulous and well-organised
• Well-groomed and possesses good communication skills
• Passionate about service, able to maintain high standards of service quality

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms