Restaurant Manager

CAFE O SINGAPORE PTE. LTD.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

cafe o singapore pte. ltd. in Singapore seeks an individual for a Restaurant Management role. The job involves overseeing restaurant operations, supervising staff shifts, and ensuring customer satisfaction. Applicants should possess strong interpersonal skills, the ability to handle customer enquiries, and a commitment to maintaining high service standards. This role is essential for the smooth operation of the restaurant and includes responsibilities in administration and reporting.

Qualifications

• Ability to manage restaurant operations effectively.
• Strong interpersonal skills to build positive relationships.
• Excellent customer service capabilities.

Responsibilities

• Assist in overall management of the restaurant operations.
• Supervise and coordinate assigned shifts.
• Handle customer enquiries and complaints.

Job description

Restaurant Management

• Assist in overall management of the restaurant operations
• Supervise and coordinate assigned shift; conduct daily pre-operation meeting
• Observe, teach and correct staff's service standards
• Order daily supplies
• Ensure adherence to quality expectations and standards
• Ensure compliance with company cash handling policy and procedures

People Management

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Plan duty roster
• Check on staff punctuality and discipline

Customer Service

• Handle customer enquiries and complaints
• Ensure customers' satisfaction

Administration and Reporting

• Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors