Assistant Restaurant Manager

CAFE O SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

cafe o singapore pte. ltd. is seeking a Restaurant Manager to oversee daily operations. The role includes supervising staff, ensuring quality standards, handling customer service inquiries and complaints, and managing administrative tasks. Ideal candidates will develop positive relationships with team members and ensure smooth restaurant operations. This position requires strong leadership skills and dedication to customer satisfaction in Singapore.

Responsibilities

• Assist in overall management of the restaurant operations.
• Supervise and coordinate assigned shift; conduct daily pre-operation meeting.
• Observe, teach and correct staff's service standards.
• Order daily supplies.
• Ensure adherence to quality expectations and standards.
• Ensure compliance with company cash handling policy and procedures.
• Develop and maintain positive working relationships with others.
• Plan duty roster.
• Check on staff punctuality and discipline.
• Handle customer enquiries and complaints.
• Ensure customers' satisfaction.
• Handle administration and paperwork.

Job description

Restaurant Management

• Assist in overall management of the restaurant operations
• Supervise and coordinate assigned shift; conduct daily pre-operation meeting
• Observe, teach and correct staff's service standards
• Order daily supplies
• Ensure adherence to quality expectations and standards
• Ensure compliance with company cash handling policy and procedures

People Management

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Plan duty roster
• Check on staff punctuality and discipline

Customer Service

• Handle customer enquiries and complaints
• Ensure customers' satisfaction

Administration and Reporting

• Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors