Responsible for overseeing the efficient running and profitability of restaurants and managing their staff.
Restaurant Management
- Ensure compliance with licensing, hygiene and health and safety legislation/guidelines
- Liaise with customers, employees, suppliers, licensing authorise etc
- Make improvements to the running of the business
- Ensure adherence to quality expectations and standards
- Ensure compliance with company cash handling policy and procedures
Sales
- Push for sales and promotion
Cost Management
- Oversee stock level and order supplies
People Management
- Interview, recruit and supervise staff
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Customer Service
- Handle customer enquiries and complaints
- Ensure customers' satisfaction
- Motivate and train staff
Administration and Reporting
- Prepare and present staff/ sales reportsHandle administration and paperwork
Perform other reasonable job duties as requested by Supervisors.