Resident Relations & Front Desk Specialist

EM Services Pte Ltd; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

EM Services Pte Ltd invites applications for a reception role with the Town Council in Singapore East. You will greet residents, manage the reception counter, and support walk-in customers with a courteous, efficient service.

You will also handle office tasks, manage calls and emails, process permit bookings, and coordinate with vendors to address maintenance feedback. This is a full-time position based in Singapore East.

Responsibilities

• Manage reception counter and assist walk-in customers
• Handle incoming and outgoing calls promptly
• Follow SOPs to assist residents with maintenance feedback
• Deploy vendors to follow up on feedback when needed
• Process permit booking applications
• Manage Town Council email inbox and route queries
• Administrative duties including housekeeping of notice boards and postage
• Other duties assigned from time to time

Job description

EM Services Pte Ltd invites applications for a reception role with the Town Council in Singapore East. You will greet residents, manage the reception counter, and support walk-in customers with a courteous, efficient service.

You will also handle office tasks, manage calls and emails, process permit bookings, and coordinate with vendors to address maintenance feedback. This is a full-time position based in Singapore East.