Guest Experience & Office Services Coordinator

PERSOL; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

PERSOL in Singapore is seeking a receptionist to be the first point of contact for visitors, guests, and employees. The role includes greeting visitors, issuing passes, answering calls, coordinating events and services, and ensuring security procedures are followed.

You will support workplace operations at two locations, Kent Ridge and HarbourFront, with duties across administration and customer service to create a positive first impression.

Responsibilities

• First point of contact for visitors and guests; greet with a friendly demeanor.
• Issue visitor and parking passes and follow security protocols.
• Answer calls professionally and support basic presentations for groups.
• Coordinate recreational, dining, and business activities on request.
• Manage workplace services such as mail, supplies, and onboarding.
• Address inquiries from employees, guests, and colleagues with polite, solutions-oriented service.
• Organize on-site events; secure spaces, set up/tear down, and arrange supplies.
• Follow building security and emergency procedures to ensure safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain procedures clearly; follow manager directions and existing processes.
• Contribute to task completion using defined methods and limited discretion.

Job description

PERSOL in Singapore is seeking a receptionist to be the first point of contact for visitors, guests, and employees. The role includes greeting visitors, issuing passes, answering calls, coordinating events and services, and ensuring security procedures are followed.

You will support workplace operations at two locations, Kent Ridge and HarbourFront, with duties across administration and customer service to create a positive first impression.