Resident Relations & Permits Coordinator

E M SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

E M SERVICES PRIVATE LIMITED is seeking a friendly and organized receptionist to support the Town Council operations in Singapore. You will manage the reception counter and assist walk-in residents, handle calls, screen feedback, and forward inquiries to the appropriate personnel for follow-up.

Responsibilities include processing permit bookings, managing the council's email, coordinating with vendors, and performing general administrative duties such as housekeeping of notice boards and

Responsibilities

• Manage reception counter of the Town Council and provide assistance to walk-in customers
• Manage incoming and outgoing calls in a timely manner
• Follow SOPs of the Town Council when handling and providing assistance to residents on various maintenance and other feedback
• Deploy vendors to follow up on feedback where necessary
• Process permit booking applications
• Manage Town Council's email account including screening through feedback and forward to correct personnel for follow up
• Administrative duties including housekeeping of notice boards, postage etc.
• Other duties assigned from time to time

Job description

E M SERVICES PRIVATE LIMITED is seeking a friendly and organized receptionist to support the Town Council operations in Singapore. You will manage the reception counter and assist walk-in residents, handle calls, screen feedback, and forward inquiries to the appropriate personnel for follow-up.

Responsibilities include processing permit bookings, managing the council's email, coordinating with vendors, and performing general administrative duties such as housekeeping of notice boards and