Resident Experience & Community Ambassador

WEAVE LIVING SG PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

5-day work week

15 days annual leave

Health insurance

Growth opportunities

Company retreats

Job summary

WEAVE LIVING SG PTE. LTD. is seeking energetic hospitality-focused individuals to join the Community Team in Singapore.

You will deliver front desk and guest services, handle check-ins/outs, address resident inquiries, and help organize on-property events to foster a vibrant resident community. Reporting to the Assistant Operations Manager, you will coordinate with housekeeping and maintenance to ensure a seamless stay experience and contribute to a welcoming living environment across our

Qualifications

• 3+ years of professional working experience in customer-facing settings.
• Strong people skills and empathetic communication.
• Experience in hotels, serviced accommodation or co-working environments is a plus.
• Event coordination experience is an advantage.
• Ability to adapt to crises and manage conflicts calmly.
• Shift-based schedule: morning, afternoon, and night shifts.

Responsibilities

• Deliver outstanding service to residents, representing the Weave brand in all interactions.
• Create a warm, welcoming environment for the residential community.
• Anticipate and respond to residents' changing needs with in-house teams to ensure cohesive service.
• Coordinate and execute community initiatives and events with the Operations team.
• Be the go-to person for residents and resolve issues with professionalism.
• Report on resident feedback with ideas to improve living experience.
• Conduct property viewings to support leasing strategies when needed.

Skills

Customer service

Communication

Conflict resolution

Team player

Shift flexibility

English proficiency

Education

Diploma in Hospitality

Job description

WEAVE LIVING SG PTE. LTD. is seeking energetic hospitality-focused individuals to join the Community Team in Singapore.

You will deliver front desk and guest services, handle check-ins/outs, address resident inquiries, and help organize on-property events to foster a vibrant resident community. Reporting to the Assistant Operations Manager, you will coordinate with housekeeping and maintenance to ensure a seamless stay experience and contribute to a welcoming living environment across our