Remote TAM Architect: Enterprise Onboarding & Escalations

Clickhouse; Singapore; Remote; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work environment

Healthcare

Equity in the company

Time off

A USD$500 Home office setup

Global Gatherings

Job summary

ClickHouse is seeking a Technical Account Manager (TAM) Architect to join our Support Services team. You will handle onboarding, production launches, POCs, and escalations for enterprise customers, with a focus on consultative support and case management.

The role may be remote in Singapore, with travel to APJ sites as needed. The TAM Architect will collaborate with Product Management, Engineering, and Sales to shape roadmaps and account plans, while mentoring new team members and contributing

Qualifications

• 5+ years of experience in Technical Account Management, Professional Services, Senior Support, or Project Management.
• Experience in implementing, operating, and supporting scalable, distributed DBMS.
• Excellent communication and collaboration with multiple teams.

Responsibilities

• Work with strategic ClickHouse users on onboarding, production launches, and POCs.
• Provide architectural, technical, and migration guidance.
• Lead projects, escalations, and meetings to ensure customer success.

Skills

Technical Account Management

Project Management

Customer-facing Communication

Cloud Platforms (AWS/GCP/Azure)

Travel Coordination

Job description

ClickHouse is seeking a Technical Account Manager (TAM) Architect to join our Support Services team. You will handle onboarding, production launches, POCs, and escalations for enterprise customers, with a focus on consultative support and case management.

The role may be remote in Singapore, with travel to APJ sites as needed. The TAM Architect will collaborate with Product Management, Engineering, and Sales to shape roadmaps and account plans, while mentoring new team members and contributing