Remote Project Coordinator II – IT & Ops

Astreya; Singapore; Hybrid; SGD 52,000 - 76,000; Full time

Job summary

Astreya is seeking a Project Coordinator II in Singapore to plan and coordinate internal projects from initiation to delivery, often involving network, server or software implementations, upgrades, and PC deployment. This role involves coordinating requirements, schedules and expenditures with regional teams.

You will develop reports, support SDMs/Project Managers, and communicate status to stakeholders. Remote and office work are supported, with some flexible hours to align with regional

Qualifications

• Associate’s degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training.
• Builds productive internal and external working relationships.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
• Experience working with Microsoft Excel and Google Suite
• Excellent Communication skills, both verbal and written
• Previous experience with ticketing systems and/or project management system
• Understanding of or previous experience in a technology driven environment
• Proactive attitude and dependable
• Excellent customer service skills
• Ability to multitask and prioritize workload

Responsibilities

• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the project team.
• Maintains and monitors project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.

Skills

Excel

Google Suite

Communication skills

Ticketing systems

Project management

Multitasking

Customer service

Teamwork

Problem solving

Confidentiality

Education

Associate degree

Tools

Ticketing systems

Project management system

Job description

Astreya is seeking a Project Coordinator II in Singapore to plan and coordinate internal projects from initiation to delivery, often involving network, server or software implementations, upgrades, and PC deployment. This role involves coordinating requirements, schedules and expenditures with regional teams.

You will develop reports, support SDMs/Project Managers, and communicate status to stakeholders. Remote and office work are supported, with some flexible hours to align with regional