Project Coordinator II

Astreya Asia Pacific Pte Ltd; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

Astreya Asia Pacific Pte Ltd is seeking a Project Coordinator II to plan and coordinate internal projects from initiation to delivery, often involving network, server or software implementations and upgrades. You will support project plans, timelines, and stakeholder communication.

Responsibilities include gathering requirements, providing weekly updates, coordinating reviews, and maintaining project schedules.

Qualifications

• Associate degree or equivalent with 2–5 years of related experience or training.
• Builds productive internal and external working relationships.
• Exercises judgment within defined procedures and practices.

Responsibilities

• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on actions.
• Communicate status to the project team.
• Maintains and monitors project plans, schedules, hours and expenditures.
• Assist with identifying project issues and escalating to management.
• Participate in stakeholder meetings and follow up on decisions.
• Collaborates with regional teams responsible for resources and ticket resolution.
• Assists with daily monitoring of the ticketing system and reassigning tickets as needed.
• Produces regular reports and identifies trends for resolution.
• Develops and maintains knowledge and skills with new processes and procedures.
• Supports SDMs/Project Managers with analytical needs and KPI delivery.
• Other duties as required.

Skills

Microsoft Excel

Google Suite

Excellent communication

Multitasking

Teamwork

Problem-solving

Time management

Education

Associate degree

Tools

Ticketing systems

Project management system

Job description

What this Job Entails

The Project Coordinator II will plan and coordinate aspects of internal projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. Projects may vary in number, size and complexity. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities

• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the project team.
• Maintains and monitors project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.
• Other duties as required.
• This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills

• Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience.
• Builds productive internal and external working relationships.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
• Experience working with Microsoft Excel and Google Suite.
• Excellent Communication skills, both verbal and written.
• Previous experience with ticketing systems and/or project management system.
• Understanding of or previous experience in a technology driven environment.
• Proactive attitude and dependable.
• Excellent customer service skills.
• Ability to work both within a team and independently.
• Ability to multitask and prioritize workload.
• Ability to use good judgment, as well as problem-solving and decision making skills.
• Ability to maintain confidentiality and professional decorum.

Preferred Qualifications

• Physical Demand & Work Environment
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!