Remote Global Account Success Partner

First Advantage Corporation; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Remote work set up

Competitive salary package

Mentorship Advantage Program

Job summary

First Advantage Corporation is seeking a Customer Success Partner in Singapore to lead strategic account engagements, renewals, and upsell opportunities across APAC region. You will manage complex client structures, coordinate with regional and global stakeholders, and drive service excellence and revenue growth.

You will work with Operations, Compliance, Product, Finance, and Sales to ensure a unified client experience, with regular executive touchpoints and proactive problem solving.

Qualifications

• Bachelor’s degree in Business or equivalent.
• At least 5 years of work experience.
• Preferably 2+ years in account management or client success.
• Experience with multinational corporations (MNCs) is a plus.
• Strong communication with C-level executives across countries and cultures.

Responsibilities

• Develop account strategy covering satisfaction and growth for each client.
• Maintain an accurate revenue forecast for your book of business.
• Document all customer interactions in Salesforce and related systems.
• Develop second-tier clients into key accounts and drive expansion opportunities.
• Lead regular account reviews to ensure service delivery meets contracts.

Skills

Interpersonal communication

C-level engagement

Strategic thinking

Problem solving

Education

Bachelor’s degree in Business

Tools

Salesforce

Job description

First Advantage Corporation is seeking a Customer Success Partner in Singapore to lead strategic account engagements, renewals, and upsell opportunities across APAC region. You will manage complex client structures, coordinate with regional and global stakeholders, and drive service excellence and revenue growth.

You will work with Operations, Compliance, Product, Finance, and Sales to ensure a unified client experience, with regular executive touchpoints and proactive problem solving.