Remote Global Account Manager

Hollisand; Singapore; Remote; SGD 70,000 - 115,000; Full time

Job summary

Hollisand is seeking a remote Client Service Specialist to support international founders and business operators. You will be the dependable point of contact, guiding inbound inquiries and coordinating with specialist teams to keep requests moving with clear communication and thorough follow-through.

Applicants should have strong written communication, discretion, and experience in account-management or client-service within fintech, professional services, or B2B software.

Qualifications

• Relevant experience in account-management or client-service roles.
• Ability to communicate clearly with international clients.
• Experience with financial technology or B2B software is a plus.

Responsibilities

• Manage day-to-day client relationships, follow-ups and action plans.
• Respond to inbound inquiries using approved information.
• Coordinate onboarding requests with operations and compliance.
• Maintain accurate CRM records and service histories.
• Translate client feedback into product and process improvements.
• Identify and escalate complaints or potential fraud per procedures.

Skills

Account management

Client service

Written communication

Discretion

Attention to detail

Tools

CRM systems

Job description

Hollisand is seeking a remote Client Service Specialist to support international founders and business operators. You will be the dependable point of contact, guiding inbound inquiries and coordinating with specialist teams to keep requests moving with clear communication and thorough follow-through.

Applicants should have strong written communication, discretion, and experience in account-management or client-service within fintech, professional services, or B2B software.