Remote Customer Success Engineer - APAC (AI/Voice)

Deepgram, Inc.; Singapore; Remote; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Cutting-edge technology

Collaborative work environment

Flexible working hours

Job summary

A leading AI technology company based in Singapore is looking for a Customer Success Engineer. The role requires strong technical skills, capability to run demos, and strategic engagement with enterprise customers. You will be responsible for the full customer lifecycle, ensuring successful integration of AI-driven solutions. Ideal candidates have 7-10 years of experience in technical account management, sales engineering or customer success in API-driven environments. Join a vibrant team and influence product strategy while driving customer satisfaction.

Qualifications

• 7–10 years in Technical Account Management or related fields.
• Proven ability to influence stakeholders including executives.
• Strong understanding of partner ecosystems and technical solutions.

Responsibilities

• Act as a technical expert and advisor to enterprise customers.
• Own the customer lifecycle from onboarding to expansion.
• Conduct regular on-site visits to drive adoption and integration.

Skills

Technical Account Management

Sales Engineering

Customer Success

APIs

Interpersonal Communication

Job description

A leading AI technology company based in Singapore is looking for a Customer Success Engineer. The role requires strong technical skills, capability to run demos, and strategic engagement with enterprise customers. You will be responsible for the full customer lifecycle, ensuring successful integration of AI-driven solutions. Ideal candidates have 7-10 years of experience in technical account management, sales engineering or customer success in API-driven environments. Join a vibrant team and influence product strategy while driving customer satisfaction.