APAC Customer Success Engineer - AI, Demos & Growth

ProfilHQ; Singapore; Remoto; SGD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

comprehensive health coverage

generous paid time off

paid parental leave

meaningful learning and development

stipends to help you do your best work

Descrizione del lavoro

Deepgram is seeking a seasoned Customer Success Engineer to help build our APAC presence from Singapore. You will guide enterprise customers through onboarding, adoption, and expansion, blending technical demos with strategic business outcomes.

The role blends customer success with technical problem‑solving and requires strong engagement across developers, architects, and executives. Join a fast‑growing AI/voice platform and help shape the roadmap while driving adoption in real customer

Competenze

• 7–10+ years in Technical Account Management, Sales Engineering, and/or Enterprise Customer Success at API‑driven tech companies.
• Hands‑on experience running product demos, POCs, or technical workshops with enterprise customers.
• Strong ability to engage across developers, architects, and executive buyers.

Mansioni

• Act as a technical expert and strategic advisor to enterprise customers, aligning goals with technical solutions.
• Build and sustain customer relationships across all personas.
• Lead onboarding, adoption, and expansion to drive customer success.

Conoscenze

Technical Account Management

Sales Engineering

Enterprise Customer Success

APIs

Descrizione del lavoro

Deepgram is seeking a seasoned Customer Success Engineer to help build our APAC presence from Singapore. You will guide enterprise customers through onboarding, adoption, and expansion, blending technical demos with strategic business outcomes.

The role blends customer success with technical problem‑solving and requires strong engagement across developers, architects, and executives. Join a fast‑growing AI/voice platform and help shape the roadmap while driving adoption in real customer