Remote Enterprise Customer Success Engineer (AI/Voice)

Deepgram; Singapore; On-site; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Unlimited PTO

Generous paid parental leave

Learning/Education stipend

401(k) plan with company match

Job summary

A voice AI technology company is seeking a Customer Success Engineer based in Singapore. This role requires 7-10+ years of experience in Technical Account Management or Sales Engineering. Responsibilities include engaging with enterprise customers, managing the full customer lifecycle, and conducting product demos. Ideal candidates are skilled in building trust with executives and identifying growth opportunities through technical adoption. A competitive benefits package includes unlimited PTO and a wellness stipend.

Qualifications

• 7–10+ years in Technical Account Management or Sales Engineering.
• Proven track record of customer engagement and technical expertise.
• Experience running product demos and technical workshops.

Responsibilities

• Act as a technical expert and strategic advisor to customers.
• Own the full customer lifecycle from onboarding to advocacy.
• Conduct regular on-site visits to drive adoption and embed solutions.

Skills

Technical Account Management

Sales Engineering

Customer Success

Technical Aptitude

Communication

Problem-solving

Job description

A voice AI technology company is seeking a Customer Success Engineer based in Singapore. This role requires 7-10+ years of experience in Technical Account Management or Sales Engineering. Responsibilities include engaging with enterprise customers, managing the full customer lifecycle, and conducting product demos. Ideal candidates are skilled in building trust with executives and identifying growth opportunities through technical adoption. A competitive benefits package includes unlimited PTO and a wellness stipend.