Remote Concierge: Client Relations & CRM Specialist

Assetara Limited; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Assetara Limited is seeking a dedicated Client Relationship & Support Specialist for Singapore. You will be the main point of contact for clients, providing professional, concierge-level account assistance remotely via the Assetara platform.

In this role you will handle client communications, CRM records, and support services while ensuring strict compliance with security and data protection requirements. This is a regulated-free client-facing position with emphasis on confidentiality and

Qualifications

• Experience in remote client support and relationship management.
• Familiar with CRM systems and client data handling.
• Knowledge of data protection and compliance requirements.

Responsibilities

• Client communication within the Assetara workspace and approved tools.
• Deliver concierge-style support, guide clients through the platform.
• Manage unread threads, SLA adherence, and proactive outreach.
• Maintain accurate client notes in the CRM with privacy in mind.
• Identify red flags and escalate confidentiality or compliance issues.

Skills

Client communication

CRM administration

SLA & queue management

Remote work discipline

Compliance awareness

Tools

Assetara platform

Job description

Assetara Limited is seeking a dedicated Client Relationship & Support Specialist for Singapore. You will be the main point of contact for clients, providing professional, concierge-level account assistance remotely via the Assetara platform.

In this role you will handle client communications, CRM records, and support services while ensuring strict compliance with security and data protection requirements. This is a regulated-free client-facing position with emphasis on confidentiality and