Remote Client Concierge & Relationship Specialist

Assetara Limited; Singapore; On-site; SGD 52,000 - 76,000; Full time

Job summary

Assetara Limited is seeking a Client Relationship & Support Specialist to work remotely in Singapore. You will be the primary contact for clients, providing concierge- level account assistance, CRM administration, and compliance-focused support through the Assetara platform.

Responsibilities include client calls, platform navigation help, SLA management, and maintaining accurate client notes while safeguarding data. Strict adherence to security and anti-fraud guidelines is essential.

Qualifications

• Proven ability to communicate professionally and concisely in a remote setup.
• Experience with CRM administration and client record keeping.
• Strong time management and adherence to compliance requirements.

Responsibilities

• Provide professional client communication within the official Assetara workspace and approved tools.
• Deliver concierge-style support, conduct scheduled client calls, and assist with platform navigation.
• Manage unread client threads, ensure SLA compliance, and conduct proactive client outreach.
• Maintain accurate client notes in the CRM without exposing personal data.
• Identify and escalate red flags or compliance breaches per company rules.

Skills

Client communication

CRM administration

Time management

Remote work discipline

Tools

Assetara workspace

Job description

Assetara Limited is seeking a Client Relationship & Support Specialist to work remotely in Singapore. You will be the primary contact for clients, providing concierge- level account assistance, CRM administration, and compliance-focused support through the Assetara platform.

Responsibilities include client calls, platform navigation help, SLA management, and maintaining accurate client notes while safeguarding data. Strict adherence to security and anti-fraud guidelines is essential.