Client Communications & Relationship Specialist

AVARON PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

AVARON PTE. LTD. in Singapore is seeking a client-focused professional to support daily client communications and account management. The role emphasizes polite, clear, and responsive interactions, careful listening, and accurate note-taking to ensure client needs are met.

You will collaborate with senior teammates, maintain a positive attitude, and continuously learn company customer service standards while handling inquiries and escalating when necessary.

Qualifications

• Must demonstrate excellent client communication skills.
• Ability to listen carefully and take precise notes.
• Comfort with following up on requests and items.

Responsibilities

• Be polite, clear, and responsive in all client communications
• Listen carefully to client needs and take accurate notes
• Follow up promptly on requests and action items
• Maintain a positive and professional attitude at all times
• Support senior team members in managing client accounts
• Build trust by being reliable and detail-oriented
• Learn and apply company customer service standards
• Handle basic client inquiries confidently and escalate when needed
• Stay calm and solution-focused when issues arise
• Communicate clearly with internal teams
• Share relevant client feedback with colleagues
• Ask questions and learn from team members
• Be open to feedback and continuous learning
• Improve communication and time-management skills
• Understand products, services, and client expectations

Skills

Communication

Active listening

Team collaboration

Time management

Customer service

Job description

AVARON PTE. LTD. in Singapore is seeking a client-focused professional to support daily client communications and account management. The role emphasizes polite, clear, and responsive interactions, careful listening, and accurate note-taking to ensure client needs are met.

You will collaborate with senior teammates, maintain a positive attitude, and continuously learn company customer service standards while handling inquiries and escalating when necessary.