Remote APAC Support Engineering Lead

Visa Hunt; Singapore; On-site; SGD 140,000 - 210,000; Full time

Benefits offered by this job

Fully Remote

ESOP

Tech Allowance

Health Benefits

Annual Off-Sites

Flexible Work

Professional Development

Job summary

Supabase is seeking a Support Manager to lead APAC hours within the global Support leadership team, ensuring APAC engineers are supported to perform at their best.

The role blends technical depth with people leadership, driving a strong feedback loop between customers, engineering, product, and support to improve the platform and user experience. You will work across time zones to keep the team unified and effective.

Qualifications

• : A real background in Postgres / SQL, Linux, sysadmin, backend or platform engineering, DevOps, or database work.
• : Comfortable reasoning about auth flows, storage, serverless functions, realtime systems, or vector workloads.
• : Management experience and ability to give feedback, run effective 1:1s, and hire well.
• : Operational instincts with metrics (FRT, CSAT) and discernment of real stories behind numbers.

Responsibilities

• Represent APAC for the global team and set shared standards, bars, and playbooks.
• Genchi genbutsu: directly engage with tickets to stay sharp and informed.
• Maintain cross-timezone unity with EMEA and AMER counterparts for seamless coverage.
• Collaborate with Engineering and Product to surface patterns, file bugs, and drive fixes.
• Grow the coaching and technical capabilities of support engineers to improve on Postgres and the platform.

Skills

PostgreSQL

SQL

Linux

DevOps

Backend engineering

Technical leadership

People management

Customer focus

Tools

PostgreSQL

Git

Job description

Supabase is seeking a Support Manager to lead APAC hours within the global Support leadership team, ensuring APAC engineers are supported to perform at their best.

The role blends technical depth with people leadership, driving a strong feedback loop between customers, engineering, product, and support to improve the platform and user experience. You will work across time zones to keep the team unified and effective.