Regional Sales Support & Fulfillment Specialist

Watson-Marlow Fluid Technology Solutions; Singapore; Hybride; SGD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Flexible working arrangements

Generous holiday allowance

Three days’ paid volunteering leave

Inclusion and wellbeing benefits

Résumé du poste

Watson-Marlow Fluid Technology Solutions is seeking a Sales Support Coordinator in Singapore. Based in Singapore with hybrid work, you will support commercial operations across Singapore, Malaysia and the Philippines, processing orders, coordinating shipments, and ensuring on-time delivery while collaborating with Sales, Supply Chain, Logistics, and Finance teams.

You’ll handle documentation, update customers on status, and drive continuous improvement for efficiency and customer satisfaction.

Qualifications

• Experience supporting customer orders, sales operations or order management.
• Familiarity with ERP/CRM systems and learning new business tools quickly.
• Proficient in Excel and producing operational reports.
• Ability to coordinate with Sales, Supply Chain, Logistics and Finance.
• Organised with high attention to accuracy and multiple priorities.

Responsabilités

• Process customer orders accurately using ERP/CRM systems.
• Manage end-to-end order lifecycle from receipt to delivery and invoicing.
• Issue POs to factories and suppliers; monitor progress for timely fulfilment.
• Coordinate local and international shipments with logistics providers.
• Support distribution centre logistics and scheduling to ensure on-time delivery.
• Prepare delivery documents such as invoices and shipping notes.
• Respond promptly to customer enquiries on status and schedules.
• Collaborate with Sales, Supply Chain, Logistics, Finance and Service teams.
• Monitor open orders and resolve delivery risks promptly.
• Maintain accurate customer and order data in AX/CRM; generate reports.

Connaissances

Order management

ERP systems

CRM systems

Stakeholder coordination

Data handling

Microsoft Office

Problem solving

Communication

Formation

Diploma or Degree in Business

Supply Chain or Logistics background

Outils

Microsoft Dynamics AX

SAP

Oracle

CRM software

Description du poste

Watson-Marlow Fluid Technology Solutions is seeking a Sales Support Coordinator in Singapore. Based in Singapore with hybrid work, you will support commercial operations across Singapore, Malaysia and the Philippines, processing orders, coordinating shipments, and ensuring on-time delivery while collaborating with Sales, Supply Chain, Logistics, and Finance teams.

You’ll handle documentation, update customers on status, and drive continuous improvement for efficiency and customer satisfaction.