Hybrid Sales Support Coordinator – End-to-End Orders

Spirax-Sarco Ltd.; Singapore; Ibrido; SGD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Flexible working arrangements

Generous holiday allowance

volunteering leave

Descrizione del lavoro

Spirax-Sarco Ltd. is seeking a Sales Support Coordinator in Singapore to join a hybrid team. You will manage the end-to-end order lifecycle, coordinate with Sales, Supply Chain, Logistics and Finance, and ensure on-time delivery while maintaining accurate ERP/CRM data.

You will process orders, handle documentation, and respond to customer inquiries, contributing to continuous improvement and a positive customer experience.

Competenze

• Diploma or Degree in Business, Supply Chain, Logistics, Engineering or related field beneficial.
• Experience supporting customer orders and sales operations preferred.
• Experience coordinating with Sales, Supply Chain, Logistics and Finance partners.

Mansioni

• Process customer orders accurately using ERP/CRM.
• Manage end-to-end order lifecycle from receipt to delivery and invoicing.
• Issue purchase orders to factories and suppliers and track progress.
• Coordinate local and international shipments with logistics partners.
• Prepare delivery docs: invoices, delivery notes, shipping docs.
• Respond to customer enquiries about status, availability and schedules.
• Collaborate with Sales Engineers, Supply Chain, Logistics and Finance teams.
• Monitor open orders and timely resolve delivery risks.
• Maintain accurate customer and order data in ERP/CRM.
• Prepare backlog, order status and shipment updates for planning.

Conoscenze

ERP systems

CRM systems

Stakeholder coordination

MS Office Excel

Team collaboration

Order management

Formazione

Business / Supply Chain degree

Strumenti

Microsoft Dynamics AX

CRM (Dynamics 365 advantageous)

SAP / Oracle experience

Descrizione del lavoro

Spirax-Sarco Ltd. is seeking a Sales Support Coordinator in Singapore to join a hybrid team. You will manage the end-to-end order lifecycle, coordinate with Sales, Supply Chain, Logistics and Finance, and ensure on-time delivery while maintaining accurate ERP/CRM data.

You will process orders, handle documentation, and respond to customer inquiries, contributing to continuous improvement and a positive customer experience.