Sales Operations & Support Specialist

WECRUIT PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a proactive Administrative & Sales Support professional to assist the Sales Department with day-to-day tasks, coordinate orders, and respond to urgent inquiries from customers when sales reps are unavailable.

You will prepare quotations, verify pricing and inventories, support walk-in customers, and use digital tools to streamline processes. The role involves close collaboration with Accounts and Marketing to ensure accurate service delivery.

Qualifications

• Provide administrative and coordination support to the Sales Department.
• Attend to urgent calls, emails and messages from existing customers when Sales Representatives are unavailable, ensuring timely follow-up.
• Process incoming customer orders in coordination with Sales Representatives by verifying pricing, discounts, product codes and inventory availability before generating sales orders.
• Attend to walk-in customers and provide appropriate assistance when the Marketing Department is engaged.
• Follow up with key customers on after-sales matters, including service quotation disputes, service-related issues and loan-unit arrangements, in coordination with the Sales Department Head.
• Prepare and issue quotations accurately and in a timely manner.
• Utilize relevant digital and AI tools to improve administrative efficiency and work processes.
• Perform other related administrative and sales support duties as assigned.

Responsibilities

• Provide administrative and coordination support to the Sales Department.
• Manage urgent customer inquiries and ensure timely follow-up with Sales Representatives.
• Process customer orders by verifying pricing, discounts and inventory.
• Assist walk-in customers and support Marketing when needed.
• Prepare and issue quotations accurately and promptly.
• Utilize digital and AI tools to improve efficiency.

Skills

Administrative support

Customer service

Sales coordination

Quotation preparation

AI tools

Tools

AI tools

Job description

WECRUIT PTE. LTD. in Singapore is seeking a proactive Administrative & Sales Support professional to assist the Sales Department with day-to-day tasks, coordinate orders, and respond to urgent inquiries from customers when sales reps are unavailable.

You will prepare quotations, verify pricing and inventories, support walk-in customers, and use digital tools to streamline processes. The role involves close collaboration with Accounts and Marketing to ensure accurate service delivery.