Regional Payments BA: SWIFT & Transformation Lead

OCBC; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OCBC Bank in Singapore invites an experienced Regional Business Analyst to support the Cash Management transformation within IT. You will collaborate with business partners to shape requirements, drive product development, and ensure delivery across regional payment initiatives.

Role sits at the intersection of business, operations and technology, requiring deep payments knowledge, expertise in SWIFT and ISO 20022, and strong stakeholder engagement across diverse teams. 100% in-office at Punggol.

Qualifications

• 6–10+ years of experience as a Business Analyst in payments or financial services.
• End-to-end knowledge of payments from customer initiation to backend fulfilment, settlement, and posting.
• Strong expertise in cross-border payments and high-value payment systems.
• Solid understanding of SWIFT network and messaging standards (ISO 20022/MX).
• Proven experience working on payment transformation, migration, or regulatory projects.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent oral and written communication, including documentation and presentation skills.
• Proficiency in presentation tools with strong storytelling ability.

Responsibilities

• Support Enterprise Payment Services transformation portfolio across initiatives/agile squads and collaborate with business partners to drive outcomes.
• Drive workshops, requirement sessions, and stakeholder alignment across multiple teams.
• Gather, document, and validate business and functional requirements regionally.
• Act as a subject matter expert on SWIFT messaging and cross-border payment processes; break down complex problems into clear requirements and solutions.
• Analyze regional business processes, operations and technology solutions to harmonize design for digital adoption and end-to-end processing where possible.
• Provide support to architecture committee and project teams to ensure target operating models align with chosen architectures.
• Prepare/review test scenarios and test cases, and support SIT, UAT and related activities.
• Develop clear, concise, and visually appealing decks for senior stakeholders.
• 100% in-office work in Punggol.

Skills

Analytical skills

Communication

Storytelling / presentations

Stakeholder management

Payments knowledge

SDLC & Agile

Tools

SWIFT

Job description

OCBC Bank in Singapore invites an experienced Regional Business Analyst to support the Cash Management transformation within IT. You will collaborate with business partners to shape requirements, drive product development, and ensure delivery across regional payment initiatives.

Role sits at the intersection of business, operations and technology, requiring deep payments knowledge, expertise in SWIFT and ISO 20022, and strong stakeholder engagement across diverse teams. 100% in-office at Punggol.