Regional Operations Associate, Digital Banking

Monee SG Private Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Monee is a leading digital payments and financial services provider focused on Southeast Asia, with a growing Latin American footprint. The role supports optimizing banking operations, driving performance metrics, and delivering superior customer experiences within a fast-paced fintech environment in Singapore.

You will work with cross-functional, multi-country teams and apply analytical thinking to streamline processes, improve quality, and develop scalable SOPs as the company scales.

Qualifications

• Pursuing/possesses a Bachelor’s Degree in Finance, Commerce, Accounting, Business, or a related field, expected to graduate by July 2026 and join us by August 2026.
• Experience in process improvement projects would be an added advantage.
• Experience working with cross-functional, multi-country teams.
• Excellent communication, planning and organizational skills.
• Strong analytical and quantitative skills with a solution driven mindset.
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines.
• High energy, self-motivated, thrives in a fast-paced start-up environment.

Responsibilities

• Drive and manage process improvement projects to strengthen operational capabilities and productivity.
• Design and enhance key banking operational processes to deliver superior customer experience.
• Track and monitor operation performances and metrics across key customer interactions.
• Conduct root cause analysis to identify quality and productivity improvement areas.
• Streamline standard operating procedures.

Skills

analytical thinking

quantitative skills

communication

planning

organizational skills

fast learner

multitasking

prioritization

self-motivated

start-up mindset

Education

Bachelor's degree

Job description

Monee is a leading digital payments and financial services provider focused on Southeast Asia, with a growing Latin American footprint. The role supports optimizing banking operations, driving performance metrics, and delivering superior customer experiences within a fast-paced fintech environment in Singapore.

You will work with cross-functional, multi-country teams and apply analytical thinking to streamline processes, improve quality, and develop scalable SOPs as the company scales.