Regional Operations, Digital Banking (2026 Graduate)

Monee SG Private Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Monee is a leading digital payments and financial services provider focused on Southeast Asia, with a growing Latin American footprint. The role supports optimizing banking operations, driving performance metrics, and delivering superior customer experiences within a fast-paced fintech environment in Singapore.

You will work with cross-functional, multi-country teams and apply analytical thinking to streamline processes, improve quality, and develop scalable SOPs as the company scales.

Qualifications

• Pursuing/possesses a Bachelor’s Degree in Finance, Commerce, Accounting, Business, or a related field, expected to graduate by July 2026 and join us by August 2026.
• Experience in process improvement projects would be an added advantage.
• Experience working with cross-functional, multi-country teams.
• Excellent communication, planning and organizational skills.
• Strong analytical and quantitative skills with a solution driven mindset.
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines.
• High energy, self-motivated, thrives in a fast-paced start-up environment.

Responsibilities

• Drive and manage process improvement projects to strengthen operational capabilities and productivity.
• Design and enhance key banking operational processes to deliver superior customer experience.
• Track and monitor operation performances and metrics across key customer interactions.
• Conduct root cause analysis to identify quality and productivity improvement areas.
• Streamline standard operating procedures.

Skills

analytical thinking

quantitative skills

communication

planning

organizational skills

fast learner

multitasking

prioritization

self-motivated

start-up mindset

Education

Bachelor's degree

Job description

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

• Drive and manage process improvement projects to strengthen operational capabilities and productivity.
• Design and enhance key banking operational processes to deliver superior customer experience.
• Track and monitor operation performances and metrics across key customer interactions.
• Conduct root cause analysis to identify quality and productivity improvement areas.
• Streamline standard operating procedures.

• Currently pursuing/possesses a Bachelor’s Degree and above in Finance, Commerce, Accounting, Business, or a related field, expected to graduate by July 2026 and join us by August 2026
• Experience in process improvement projects would be an added advantage
• Experience working with cross-functional, multi-country teams
• Excellent communication, planning and organizational skills
• Strong analytical and quantitative skills with a solution driven mindset
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
• High energy, self-motivated, thrives in a fast-paced start-up environment