Regional Operations, Monee (2027 Graduate)

Monee; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Monee is seeking a 2027 Graduate for Regional Operations in Singapore. You will drive process improvements, design key operational processes, and monitor performance across customer interactions.

Join cross-functional, multi-country teams, apply strong analytical skills, and contribute to productivity in a fast-paced startup environment. Graduation by July 2027 and joining in August 2027 are expected.

With Monee, you will help strengthen digital payments operations in Southeast Asia and beyond.

Qualifications

• Bachelor’s Degree in Finance, Commerce, Accounting, Business or related field; expected to graduate by July 2027 and join by August 2027.
• Experience with process improvement projects is a plus.
• Experience working with cross-functional, multi-country teams is advantageous.
• Excellent communication, planning and organizational skills.
• Strong analytical and quantitative skills with a solution-driven mindset.

Responsibilities

• Drive and manage process improvement projects to strengthen operational capabilities and productivity.
• Design and enhance key operational processes to deliver superior customer experience.
• Track and monitor operation performances and metrics across key customer interactions.
• Conduct root cause analysis to identify quality and productivity improvement areas.
• Streamline standard operating procedures.

Skills

Cross-functional collaboration

Data analysis

Communication

Planning

Time management

Education

Bachelor’s Degree or higher in Finance, Commerce, Accounting, Business or related field

Job description

Regional Operations, Monee (2027 Graduate)

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

Job Description

• Drive and manage process improvement projects to strengthen operational capabilities and productivity.
• Design and enhance key operational processes to deliver superior customer experience.
• Track and monitor operation performances and metrics across key customer interactions.
• Conduct root cause analysis to identify quality and productivity improvement areas.
• Streamline standard operating procedures.

Requirements

• Currently pursuing/possesses a Bachelor’s Degree and above in Finance, Commerce, Accounting, Business, or a related field, expected to graduate by July 2027 and join us by August 2027
• Experience in process improvement projects would be an added advantage
• Experience working with cross-functional, multi-country teams
• Excellent communication, planning and organizational skills
• Strong analytical and quantitative skills with a solution driven mindset
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
• High energy, self-motivated, thrives in a fast-paced start-up environment