Regional Operations Strategy Architect

Monee; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Monee, a leading digital payments and financial services provider in Southeast Asia, is seeking a Regional Operations Strategy Specialist - Digital Bank. This experienced individual contributor role focuses on scaling AI-driven automation, optimizing multi-country processes, and delivering strategic initiatives across the region.

You will design Target Operating Models, establish KPIs, and collaborate with operations, product, and engineering to ensure a frictionless customer experience while

Qualifications

• Bachelor’s degree in a quantitative field.
• Minimum 4 years in financial services management consulting or internal transformation within a corporate bank.
• Proven track record in Banking Operations projects (Core Banking, Payments, KYC/AML, Cash Management).
• Experience leading digital transformation and AI-driven automation in financial services.
• Strong stakeholder management across cross-country teams.
• Excellent communication and structured planning skills.
• Analytical and strategic problem-solving mindset.
• Ability to navigate ambiguity and deliver under tight deadlines in a fast-paced tech environment.

Responsibilities

• Lead and own strategic initiatives, scoping and executing high-impact projects including AI-driven automation.
• Architect Operational Workflows: Target Operating Model (TOM) design and enhancement of core banking processes.
• Establish performance frameworks with KPIs/SLAs across regional touchpoints, translating data into executive insights.
• Apply structured problem solving to diagnose bottlenecks and implement systemic fixes.
• Standardize regional governance, SOPs across multi-country teams and drive strategic initiatives including AI-driven projects.

Education

Bachelor's degree in Finance/Commerce/Accounting/Business

Job description

Monee, a leading digital payments and financial services provider in Southeast Asia, is seeking a Regional Operations Strategy Specialist - Digital Bank. This experienced individual contributor role focuses on scaling AI-driven automation, optimizing multi-country processes, and delivering strategic initiatives across the region.

You will design Target Operating Models, establish KPIs, and collaborate with operations, product, and engineering to ensure a frictionless customer experience while